Frequently asked questions

The board is a business management app for agencies and growing businesses. Leads, team, tasks, daily reports, invoices, proposals, attendance, salary and money, all in one place. It opens in a browser and installs on a phone like any app.

Digital marketing agencies, real estate agencies, e-commerce businesses and travel agencies, as well as studios, consultants and any small business with a team and a client list. Real estate, e-commerce and travel businesses can also get a website built for them and managed from the Board. See who the board is for.

Yes, for real estate, e-commerce and travel businesses. We build the website and connect it to your Board, so you manage things like property listings, products and offer banners from the Board itself. The website is quoted together with your setup.

No. Everyone opens a link and adds it to their home screen. It then works like any other app.

Every member's month is shown as a live condition based on target pace: Normal, Emergency, Danger, Affluence, Power and Non-Existence. It tells you at a glance who is ahead, who is slipping and who needs a conversation.

The app carries your company's name, logo and colours, not ours. For example, a studio called Nova Studio gets "Nova Studio Board". Your team never sees another brand.

On your own hosting and your own domain, in your own copy of the app. We set it up for you. Your data is not shared with other customers.

We confirm the timeline when you place the order, because it depends on your hosting and how much of your team data you want loaded on day one.

Yes. The name, logo and colours can be changed by you from inside the app's settings, and updates from us never overwrite your branding.

You. After handover, your database lives on your hosting and you change its passwords. We have no access to your database or hosting, and your team's data is never sent to us. Read more on the Security page.

Only what's needed to check your licence and offer updates: your licence key, domain and app version. No reports, leads, invoices or team data.

The app has a built-in backup tool and reminds the admin weekly. Keeping your own backups is part of the Terms.

Updates are signed, checked before they install, and undone automatically if something looks wrong. Your branding and customisations stay as they are.

Everything the board does today is included with your setup: leads and CRM, team and tasks, daily reports, attendance, invoices, proposals, finance records and salary. Real estate, e-commerce and travel businesses also get a website built for them and managed from the Board. See the solutions page and the pricing page.

Yes. The board keeps improving, and new features reach your app through Settings, then App updates. Many are free. A few bigger ones may be optional, and the price is always shown before you decide.

No. Payments in the app are only for buying PalmGro features and updates. The Finance section is a bookkeeping record for your own accounts, not a payment collector.

Please read the Refund & Cancellation Policy. In short: optional digital features are generally not refundable once activated, but we refund failed activations, duplicate payments and features that do not work as described.

Yes. Request a demo and we will walk you through a copy filled with sample people, tasks, leads and invoices, and answer your questions.

Write to hello@palmgroflow.com or use the contact page. We acknowledge messages within 2 working days and aim to resolve them within 7 working days.