1. Remove one connected social account
In your workspace, open Social → Accounts and press ✕ next to the account. Its access keys and follower history are deleted from your workspace at once. Posts already published stay on the social network; delete them there if you want them gone.
2. Remove our access from the network itself
- Facebook and Instagram: Facebook → Settings & privacy → Settings → Business integrations (or Apps and websites) → PalmGro Flow → Remove.
- LinkedIn: Settings → Data privacy → Permitted services → PalmGro Flow → Remove.
- X: Settings → Security and account access → Apps and sessions → Connected apps → PalmGro Flow → Revoke.
After this, PalmGro Flow can no longer read or post anything on that account.
3. Delete a client or everything
Deleting a client in Social → Edit → Delete client removes its accounts, posts, uploaded photos and videos, and reports. To close your whole workspace and delete all its data, write to us from the account's email.
4. Ask us to delete it
Email help@palmgroflow.com with the subject "Delete my data" and the Facebook Page, Instagram, LinkedIn or X account name. We confirm and delete the data within 30 days, and tell you when it is done.
Last updated: 12 November 2026